Privacy Policy
Sygneus Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information when you use our website:
- Contact information | Name, email address, phone number, and company details when you submit a contact form or book a call
- Usage data | Information about your device, browser, IP address, pages visited, and interactions on our website
- Cookies and tracking technologies | Small files or scripts used to enhance your experience and gather analytics data.
2. How We Use Your Information
We use your information for purposes including:
- Responding to enquiries and booking requests
- Providing information about our services
- Improving our website and user experience
- Sending relevant updates or communications, where you have consented
- Compliance with legal obligations.
3. Sharing Your Information
We will never sell your personal information. We may share information with trusted third parties only where necessary to:
- Facilitate our services (e.g., CRM or email service providers)
- Comply with legal obligations or respond to lawful requests
- Protect our rights, safety, or property
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience and gather analytics.
You can manage or disable cookies through your browser settings, but this may affect some functionality.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to receive communications
- Request restrictions on processing your data
- Object to data processing or request portability of your data.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@sygneus.com
Address: 34-35 Butcher Row, Shrewsbury, Shropshire, SY1 1UW